Won the Cultural Influencer Award for Innovation for leading the design and creation of a vendor portal that processed over 200,000 work orders, saving the company 28% per order by eliminating reliance on a third-party provider. Additionally nominated for the Teamwork Award.

Managed a team of designers across the US and China (between 6-10 designers). Accountable for the design work across 15+ platforms, including mobile apps and web apps and websites for external and internal products.

Improved visibility of UX work, research, and achievements within the company.

Reduced costs of UX tools by 60% while expanding their functionality.

Led UX and visual design for 3 companies under Winter International, all related to business processes and meetings, ensuring cohesive and user-focused designs.

Increased meeting creation 24.4% in our newest meeting-related web app by creating an onboarding process and new meeting creation experience.

Conducted qualitative and quantitative research and also moderated workshops to understand user and business needs.

Designed a meeting platform from scratch in just 2 months.

Established a centralized user research repository using Dovetail, consolidating reports from 4 researchers and fostering data-driven decisions.

Ensured all designs met accessibility and WCAG compliance standards.

Designed two WCAG-compliant MVPs in 6 months for two large clients as a part-time design consultant.

Led workshops with Gordon Food Service, a leading food distribution company, and Jet Support Services, Inc. (JSSI), a provider of aircraft maintenance and support to define MVP requirements, ensuring alignment between business objectives and user needs.

Leveraged past research and interviews to create and iterate user-centric, industry-specific products.